Privacy Policy

Effective Date: July 30, 2025

Flourish Gut Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information when you visit our website, use our services, or communicate with us.

1. Who We Serve

We provide licensed healthcare services to clients in Oregon, and wellness coaching services to clients in other U.S. states. Licensed healthcare services are available to clients located in Oregon. For clients in other states, services are provided as health education and coaching and are not a substitute for licensed medical care. Depending on your location and the type of service provided, different privacy protections may apply. Health information collected during licensed care is protected under HIPAA.

2. Information

We collect personal information when you:

  • Submit an inquiry or intake form

  • Communicate via email or client portal

  • Schedule or attend a consultation

  • Complete health or wellness assessments

  • Make a payment

Information we may collect includes:

  • Name, contact information (email, phone)

  • Date of birth

  • Health concerns, symptoms, and goals

  • Payment and billing information

  • Information automatically collected via cookies (see section 7)

3. How We Use Your Information

We use the information you provide to:

  • Deliver personalized health or wellness services

  • Communicate with you about your care

  • Process payments

  • Manage scheduling and documentation

  • Analyze website usage to improve our services

4. HIPAA & Your Health Information

If you are receiving licensed healthcare services in Oregon, your personal health information (PHI) is protected under the Health Insurance Portability and Accountability Act (HIPAA). We comply with all HIPAA regulations regarding the use, disclosure, and safeguarding of your PHI. We do not share your health information without your consent, except when required by law or as necessary for treatment, payment, or healthcare operations.

5. How We Share Information

We do not sell your information. We only share it when necessary to provide our services, including:

  • SimplePractice: our secure HIPAA-compliant client management platform

  • Stripe: our encrypted payment processor

  • Google Analytics: for anonymous website usage tracking

All vendors are selected for their strong privacy and security practices. Where applicable, we maintain Business Associate Agreements (BAAs) to ensure HIPAA compliance.

We may also share information if required to:

  • Comply with state or federal law

  • Respond to a legal request or public health concern

  • Prevent or respond to safety risks

6. Your Rights

If you are receiving healthcare services under HIPAA, you have the right to:

  • Request access to or a copy of your health records

  • Request corrections to your records

  • Request restrictions on how your information is used or shared

  • File a complaint with us or the U.S. Department of Health & Human Services

Wellness clients may also request access to any information shared during sessions.

To make a request, please email us at support@flourishgut.com

7. Cookies and Website Analytics

We use Google Analytics to collect anonymized information about how visitors use our site. This helps us improve user experience and content. Cookies may collect your:

  • IP address

  • Browser type

  • Pages visited and time spent on site

You can disable cookies in your browser settings if you prefer.

8. Communication and Email

We may contact you via:

  • Email

  • Phone

  • Client portal (SimplePractice)

Please avoid sharing sensitive health information via email, as email is not a secure communication method. For protected health information, we recommend using the secure portal.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Telehealth Services

We offer telehealth services to clients located in Oregon. These sessions may involve the exchange of personal and health information via video, audio, or secure messaging. All telehealth visits are conducted using HIPAA-compliant platforms (such as SimplePractice) to protect your privacy and safeguard your protected health information (PHI). By engaging in telehealth services, you acknowledge and consent to the use of these technologies for remote care.

11. Data Security

We take data security seriously. We implement administrative, physical, and technical safeguards, including:

  • Encrypted data storage

  • Secure access controls

  • HIPAA-compliant software for managing health records

12. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

13. Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact:

Flourish Gut Health

1975 NW 167th Place, Suite #100-20 Beaverton, OR 97006

Email: support@flourishgut.com

Phone: (503) 214-2282